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OPINIONES SERAMAR HOTELS

En Seramar Hotels valoramos la opinión de todos nuestros clientes. Por ello, ponemos a su disposición las siguientes reseñas sobre experiencias vacacionales en el Hotel Seramar Comodoro Playa 4*, Hotel Seramar Sunna Park 4*, Hotel Seramar Luna-Luna Park 3* y Apartamentos Seramar Sunna Park. Si lo desea, también podrá compartir su valoración sobre las instalaciones, entorno, habitaciones, servicios o el personal del hotel. ¡Muchas gracias por su colaboración!

6.86

sobre 10

EXCELENTE

sobre 14 opiniones

Puntuación de clientes
8
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2
1
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5
8
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Resumen puntuaciones
Ubicación
Habitaciones
Servicio
Calidad precio
Limpieza
Calidad sueño
Gestión de comentarios

1

"OPINIÓN"

Este hotel es un completo desastre, mi habitación olía a humedad y tuvimos que bajar a recepción a pedir que nos cambiaran el colchón de una de las camas cuatro veces porque se salían los muelles y no había manera de tumbarse allí. Muchísimo ruido por parte de los clientes de allí 24 horas. Nos llovió y nos entraba agua dentro de la habitación y por las noches hacia muchísimo frío. La comida totalmente pésima y probamos desayuno, almuerzo y cena. Las copas del bar era todo garrafón y el café totalmente aguado. No recomiendo nada este hotel y por supuesto no volvería por nada del mundo.
Apartamentos Seramar Sunna Park

3.6

"Awful"

No care or thought for disabled Cold food Maintenance useless blocked toilet wait till next day manager not at all interested in complaints worse hotel we have ever stayed in
Hotel Seramar Luna-Luna Park

9

"Agradecimento"

Boas, antes de mais goataria de dizer que Mallorca é uma ilha fantastica e bela que aconselho qualquer casal a visitar. Quanto a minha opinião acerca do hotel é que recomendo sem hesitar. Os colaboradores são muito profissionais e simpaticos, o hotel estava sempre limpo , os jardins muito bem cuidados , os espaços de laser sempre muito organizados, limpos e bem distribuidos........o unico senão relativamente ao hotel......foram mesmo os elevadores que mereciam uma remodelação. Quanto ao pessoal quero deixar uma grande agradecimento a Sra Dori , ao Sr Manolo e ao Sr Matias, foram pessoas muito simpaticas, muito profissionais , muito atentas as necessidades dos turistas, sempre com boa disposição e um sorriso que nos faziam sentir bem. Obrigado Sra Dori pelos conselhos que nos deu ás praias que deveriamos visitar, sem duvida tal como nos disse foram praias e calas belissimas, adoramos. Obrigado Sr Manolo pelas alteraçóes que nos facultou na alimentação, obrigado Sr Matias pelas bebidas deliciosas que nos preparou e pelo tempo que disponibilizou a aconselhar o que visitar na ilha. De uma forma geral voces foram exelentes profissionais que nos fizeram sentir muito bem. Obrigado por tudo ............espero um dia voltar............
Apartamentos Seramar Sunna Park

9

"opinion"

Muy buena ubicación del hotel. Excelente la calidad humana de quienes nos atendieron, desde recepcionistas, camareros, barman. Muy cordiales y atentos. Supieron resolver en forma inmediata cada consulta o inquietud que tuvimos. La comida excelente calidad y variedad. la habitación muy cómoda y la limpieza de la misma fue optima. La piscina confortable. muy bueno todo. Altamente recomendable para ir en familia. Pasamos unas vacaciones muy agradables en este lugar, con el ingrediente extra: la belleza de Palma. GRACIAS POR TODO!
Hotel Seramar Comodoro

6.8

"Down in Rating!"

I really wish I was not writing this, but I feel that you need to advise where you think things are wrong, only for the better! 4 times at this hotel now and the last time a couple of weeks ago! Hotel is gradually getting refurbished, which is great, lovely, clean, great location, but this last time we stayed there, was not impressed at all! Paid for all inclusive, which was a total waste of money! First day there at lunchtime, served between 1-3pm, we arrived at 1:30pm, Pizza was like a Frisbee, hard as a rock! Chips were left lying for too long, salmon was dried up! No choice of potatoes, one choice of vegetable, but plenty of salad options, which I don't like! Noticed that no chef is there looking after the food, staff not very friendly, apart from one waiter who smiled! Reception man not very nice or welcoming either, we asked how much the VIP area was and he replied "there its there" and pointed to a sign! Thanks for that!! Needless to say, that was the only time we ate in the hotel, husband was put off straight away, but the food used to be lovely in this hotel, but went down hill! VIP area looks great, spent a day there, but got put off as you have to go up and down the steep outside stairs to get drinks etc, can't hold on if you are carrying more than one drink and with flip flops into the bargain, I would think this is an accident waiting to happen! Would have been better if someone was serving drinks, coming up and down every 30/60 minutes! You have paid extra for VIP so you may as well get served your drinks, better than just paying for a comfy sun lounger and Jacuzzi, which I never went in. As for catering for children, never seen much food options for kids, but did only go in the one day, they could have had the hard pizza! Sorry, this is only my opinion and I have really loved this hotel until this recent time and I do not think we will be going back! Sorry, just thought it best to advise! PS Cleaners could also do with a slight prod, we left the one crumb in the same place and it never got moved the whole week we were there!! Not dirty, just need a slight push to be better for a 4 star hotel!
Hotel Seramar Comodoro