BOOKING CONDITIONS SERAMAR HOTELS
•Payment of the reservation: normally the online booking is paid directly at the hotel. The credit card serves to guarantee your reservation, no charge is made at the time of booking via online. There may be payment rates in which case it will be specified at the time of booking and a safe environment will be available to make the payment.
•Privacy of data: we take care of the privacy of your personal data that are not used if you indicate your wish to be so.
•Security in your transaction: when a charge is made on your card (only rates that indicate this) at the time of online booking, payment is made by security protocol with the highest standards.
•Confirmation by e-mail: You will receive a confirmation email with the reservation.
•Booking cancellation: In all the Hotels of Seramar Hotels you can cancel your reservation a week before without cancellation charges. Otherwise, the first night will be charged.
If you want to cancel your reservation you can do it through the email that you will receive confirmation. Please check the cancellation policy at the time of booking to cancel at no cost.